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Terms of Service & Marketplace Agreement
Last updated: April 2026
1. General Terms
By creating an account on BUYSELL Nigeria, you agree to be bound by these Terms of Service. BUYSELL operates as a marketplace platform connecting buyers, sellers, and service providers. We do not directly sell products or services β we provide the platform infrastructure.
2. Seller Obligations
All listed products must be genuine and accurately described.
Sellers must respond to orders within 24 hours.
After the free trial period, a monthly commission of β¦2,500 is required to maintain an active store.
Failure to pay commission will result in automatic store suspension.
Fraudulent or misleading listings will result in immediate account termination.
3. Buyer Protection
All purchases via Paystack are protected by BUYSELL's Buyer Protection policy.
If a product doesn't match its description, buyers can open a dispute within 7 days of delivery.
Bank transfer payments β buyers must upload payment proof. Disputes are resolved by admin review.
Reviews must reflect genuine purchasing experiences. Fake reviews will be removed.
4. Service Provider Agreement
Service providers must accurately describe their skills, experience, and pricing.
All work must be delivered as agreed with the client.
Communication must remain professional. BUYSELL reserves the right to remove inappropriate content.
Service providers are independent contractors, not employees of BUYSELL Nigeria.
5. Prohibited Activities
Selling counterfeit, stolen, or illegal goods.
Manipulating reviews or ratings.
Harassing other users.
Using the platform for money laundering or fraudulent transactions.
Attempting to bypass platform fees or commission payments.
6. Dispute Resolution
Disputes between buyers and sellers are handled by the BUYSELL admin team. Both parties must provide evidence. Admin decisions are final. Unresolved disputes may be escalated to the appropriate Nigerian consumer protection authority.
7. Account Termination
BUYSELL reserves the right to suspend or terminate any account that violates these terms. Suspended accounts may appeal by contacting support within 14 days.
By clicking "I agree" and creating your account, you acknowledge that you have read, understood, and agree to be bound by these Terms. For questions, contact support@buysell.ng
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Privacy Policy
Last updated: April 2026
Data We Collect
We collect your name, email address, phone number, and transaction history to provide marketplace services. Payment data is processed securely by Paystack and never stored on our servers.
How We Protect Your Data
All data is encrypted in transit (SSL/TLS) and stored securely via Supabase infrastructure. We never sell your personal information to third parties.
Information Sharing
Delivery details are shared only with sellers to fulfill orders. Service provider contact info (WhatsApp) is visible to potential clients on the platform. We may share data with law enforcement when legally required.
Your Rights
You may request deletion of your account and data at any time by contacting support@buysell.ng. Nigerian data protection regulations (NDPR) apply.
Identity Verification (KYC)
For your security, sellers and service providers must verify their identity
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Amount
Platform Commission (3%)
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Your order is confirmed. The seller will be notified.
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Est. Delivery2β5 business days
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Store Suspended
Your store has been suspended. Pay the β¦2,500 monthly commission to reactivate.
BankOPay
Account9061484256
NameEfe Israel
Amountβ¦2,500
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Submit proof of your β¦2,500 bank transfer. Admin will verify within 24hrs.
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Help & Support
WhatsApp Support
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Admin AI Assistant
AI COO with live database access β reads disputes, sellers, orders, and can suspend/approve users on command.
Hello Admin! π I have live database access to your BUYSELL platform. I can read disputes, check seller statuses, approve receipts, and suspend unpaid users. Try asking me to review open disputes or enforce commission payments.
Commission Receipts
Review and approve seller commission payment proofs (β¦2,500/month).
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Predictive Analytics
AI-powered insights and forecasts for your business.
Revenue Forecast
Next 30 Days
Orders Forecast
Projected
Risk Level
Low
π Trend Analysis
π₯ Customer Segments
Competitor Analysis
See how you rank against other sellers.
Price Intelligence
Compare your prices with competitors.
Account Management
Commission Activations (Pending Receipts)
Sellers who uploaded a receipt and are waiting for account activation.
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Ad Payment Approvals
Pending advertisements waiting for payment verification and approval.
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Seller Trial Extensions
Active and expired seller trials. You can extend their free trial by 30 days.
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Platform Branding
Update the main logo across the entire marketplace.
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